What is Business Process Outsourcing (BPO)
Business Process Outsourcing (BPO) is a strategic business practice where companies delegate specific tasks, functions, or processes to offshore scaling partner. This outsourcing model enables companies to enhance operational efficiency, reduce costs, and focus on their core competencies.
Business process outsourcing overseas encompasses front-office operations like customer support, technical assistance, sales, and marketing. Back-office outsourcing involves authorizing internal processes such as human resources, finance, accounting, data entry, and administrative tasks.
Who chooses Business Process Outsourcing (BPO)?
Business Process Outsourcing (BPO) is embraced by a diverse range of businesses, including large tech enterprises, IT driven startups, and SMEs, across industries such as IT, finance, healthcare, telecommunications, manufacturing, and retail.
Streamlining front-office operations
for enhancing productivity and digital
transformation of fast-growing businesses
Customer
Support Studio
Technical
Support
​
Quality
Assurance center
Data
Unit
​
DevOps / MLOps
center
SDR
center
​
Marketing center
​
Service Benefits
Reach top professionals
from foreign talent pools
Expand globally without
opening new legal entities
Reduce cost-per-hire by 50%
compared to the USA, UK, and Israel
Put back-office operations
out of your concerns
Back-office services are included
You get fully-packed scaling service with included back-office processes. We cover your overseas employees with strategic guidance, modern and security IT infrastructure systems, and HR policies adopted to the best local practices. All-in-one solution reduces cost-per-hire and enhances rapid business growth
#TeamBuilding
#CompanyCulture
#DedicatedLocalHRManager
DEDICATED
LOCAL RECRUITERS
#RegulatoryCompliance
#FullCycleSolutions
#EntityDocumentation
LEGAL ENTITY
#DataProtection
#TechAppliances
#NetworkSecurity
OFFICE AND
IT INFRASTRUCTURE
#HRServices
#PeopleAnalytics
#KPIs #StrategicInsights
HUMAN RESOURCES
OPERATIONS
#PayrollServices
#SalaryProcessing
#EmployeeCompensation
PAYROLL
Recruiting expertise
Front-office services specialists
Recruiting expertise focused on Front-Office Services that will boost dynamic transformation of your business. Unlimited pool of candidates in 15+ countries enhance hiring powerhouse for IT-driven companies. Aiming to build operational excellence, we hire top professionals in...
Content Strategist
Employer Branding
SEO Analyst
Marketing Automation
Social Media Management
Web Analytics
FAQ
What does the full cycle employee journey entail?
Managing the entire employee journey involves streamlining and optimizing all procedures, starting from the recruitment process, ensuring legal and tax compliance, handling payroll, and overseeing HR administration
Can I choose the specific skills and expertise needed for the business process outsourcing?
Absolutely. Our services are customizable, allowing you to define the specific skills, expertise, and roles required. This ensures that the augmented team aligns perfectly with your project objectives
How does SD Solutions protect the confidentiality of clients’ projects during business process outsourcing??
We prioritize the confidentiality and security of your projects. Our agreements include robust confidentiality clauses, and we adhere to industry best practices in data security to safeguard your sensitive information throughout the augmentation process
How quickly can SD Solutions respond to our scaling needs or urgent project requirements?
It typically takes 1-2 months to bring an integrated team to a project, but of course,
it all depends on the request and requirements
What industries or sectors benefit the most from business process outsourcing services?
Staff Augmentation is versatile and applicable across various industries. It has proven beneficial for software development, AI tech, healthcare, finance, marketing, sales, and more
Do I need to take care of a legal entity for hires to work in?
No, with us, you avoid the complexities of establishing a legal entity for outstaffed hires. We handle all legal and tax compliance aspects, ensuring that the augmented team members can work seamlessly within your organization without any administrative burdens on your end.
